Contact Us
We’re here to help and answer any question you might have. Fill out the contact form and we’ll get back to you.
Contact Form
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Support
For your convenience, please provide the requested details in advance to avoid unnecessary delays or back-and-forth in responding to you:
• Your Ethernity username
• Your email address
• Type of wallet you use
• Wallet address
• Supportive screenshots/screen recording
If your inquiry is related to an aNFT purchase, please also provide:
• The aNFT collection name and token ID
• Payment method (Credit Card, Cryptocurrency)
• Transaction ID
We normally respond between 9:00 AM to 6:00 PM Eastern Time (ET), Monday through Friday.